Moving interstate is challenging. It requires project-level planning, which most people simply don’t have experience with. Contracts have to be signed, transportation arranged, and items packed. Dates have to seamlessly line up, and we can’t forget about organising insurance in case anything happens to your treasured possessions along the way.
In short, it’s complicated, and it involves a lot of manual work besides all the planning. But for people moving from Adelaide, it doesn’t have to be this way.
There are plenty of interstate removalists to ease the process. The only decision you need to make is which interstate movers in Adelaide to hire, and this guide outlines exactly how to make it. Here are the things you should spend a few hours researching to save weeks of pain.
Table of Contents
Reputation and Reliability
Companies make all kinds of promises in their marketing materials; whether they live up to them is another question.
Thank goodness we live in the age of the internet, where it’s fairly easy to find the answer. Once you’ve narrowed down the list of interstate removalists you like the look of, plug their names into Google and see what comes up.
Pay particular attention to any reviews you find on sites like TrustPilot or Google Maps. These should be independent reviews from real customers.
Don’t put too much weight on any individual review, but check out some recent ones and look for recurring themes. Are they punctual? Do they keep people’s items safe while in transit?
What Services Do They Offer
Different people will have different needs when moving interstate. A fresh graduate moving to a small Sydney apartment for work probably won’t have many things to bring, unlike a family relocating from a home they’ve lived in for a decade or more.
They might be on a tighter timeframe, though. Think about your most essential needs and make sure your movers will handle them. Phone them to check if needed.
If you’ve got large items like a piano or valuable antiques, find out whether they’re equipped to move them. Also, decide whether you need a full service or just a partial one.
A full service means they’ll help you plan your move and take care of packing, transport, etc., but you might only need transport or packing. If that’s the case, see if the firm will accommodate this and reduce their rate.
Cost Transparency
Interstate moves can be expensive, as some components of the cost are based on variable factors like distance or volume of goods.
When you’re evaluating interstate movers in Adelaide, look for ones who are transparent about their prices and will provide you with detailed quotes that break down each charge. While finding cheap interstate movers is ideal, be wary of very low quotes or estimates. There may be hidden charges that appear later.
When reviewing your quote, some key things to look for are charges for packing materials and fuel. Sometimes, these are only added at the end, but most reputable movers will give you an accurate estimate based on their experience. Be sure to get the breakdown in writing to prevent disputes over charges later.
Insurance and Protection
While the main reason most people hire interstate movers in Adelaide is to efficiently save time, they’re also often needed to ensure valuable items reach their new homes safely. Movers have the straps and other packing materials needed to do this, including sturdy boxes, padding and better loading and packing techniques.
However, it’s not impossible for accidents to happen en route, even if they are extremely rare. That’s why you must find out about the service’s insurance and the types of damage and loss it covers, as well as the maximum value.
Many movers will offer different levels of coverage. You should also ask about compensation for late deliveries, especially if the company guarantees delivery within a certain time.
Customer Support and Communication
Hopefully, you’ll have got a feel for this while researching the points above. If you’ve already been communicating with interstate removalists, take a moment to reflect on their communication style and response speed.
You’re entrusting them with a huge responsibility and potentially all of your worldly possessions. Make sure you work with people who respond quickly and clearly; otherwise, you’ll find yourself panicking.
Good movers are typically keen to establish trust quickly and take a lot of pride in delivering good customer service. You should be able to get that impression from your contact with them. Another good sign is when they give you multiple channels of communication, e.g. phone, email, and messaging.
Conclusion
Moving out of your home is stressful, no matter how far you’re going, but moving interstate takes it to a new level. Interstate movers in Adelaide provide a valuable service by managing the process for people, but only when they’re chosen carefully. The wrong movers can easily create more problems and worry.
By considering each of these points before you hire, you’ll surely make a good choice and can look forward to a stress-free move.
