Public Adjusters: What You Need To Know

A Complete Guide For Public Adjusters
  • Author: Mahwish Habib
  • Posted On: October 8, 2022
  • Updated On: July 11, 2023

Public Adjusters are independent insurance professionals who represent the interests of policyholders in negotiating with insurance companies for the best possible settlement after a loss.

What is a Public Adjuster?

A public adjuster is an insurance claims specialist who works on behalf of policyholders to help them navigate the claims process and negotiate a fair settlement.

Public adjusters are different from insurance company adjusters in that they work for the policyholder, not the insurer. This means that they have the policyholder’s best interests in mind, rather than the insurer’s bottom line.

Policyholders who hire a public adjuster can expect to receive a higher settlement than they would if they navigated the claims process on their own. Public adjusters in Illinois are experts in insurance law and know how to negotiate with insurance companies to get the best possible outcome for their clients.

If you’re considering hiring a public adjuster, be sure to do your research and choose someone who is reputable and experienced. A good public adjuster will make the claims process much less stressful and will increase your chances of receiving a fair settlement.

What are the Duties of a Public Adjuster?

A public adjuster is a licensed professional who works on behalf of policyholders to negotiate and settle insurance claims. Public adjusters are hired by homeowners or business owners after a covered loss to help them navigate the claims process, assess the damage, and negotiate a fair settlement with the insurance company.

Duties of a public adjuster include:

  • Meeting with the insured to assess the damage and determine the scope of the claim
  • Reviewing the insurance policy to make sure all coverage requirements are met
  • Collecting bids from contractors for repairs
  • Preparing an estimate of damages
  • Filing the claim with the insurance company
  • Negotiating with the insurance company to reach a fair settlement
  • Representing the insured during the appeals process, if necessary

What Does a Public Adjuster Do in an Insurance Claim?

A public adjuster is a professional who works on behalf of the policyholder to negotiate and settle insurance claims. They are often hired after a natural disaster but can be used in other situations as well.

A public adjuster will first assess the damage to your property. They will then work with the insurance company to determine the coverage that you are entitled to under your policy.

Once the coverage is determined, the public adjuster will negotiate with the insurance company on your behalf to get you the best possible settlement for your claim.

If you are not satisfied with the settlement offer from the insurance company, you can hire a public adjuster to help you appeal the decision. Appeal processes can be long and complicated, so it is important to have an experienced professional on your side.

Overall, public adjusters can be valuable assets in any insurance claim. They can help you get the maximum settlement that you are entitled to, and they can take care of all of the paperwork and negotiation for you.

What is the Role of an Insurance Adjuster?

An insurance adjuster is an important part of the claims process. They are responsible for investigating and evaluating insurance claims. Adjusters work for insurance companies and are usually assigned to handle claims that are filed by policyholders.

The adjuster’s job is to determine if the claim is covered under the terms of the policy, and if so, how much the insurance company should pay. They will also negotiate with the policyholder to reach a settlement agreement. In some cases, the adjuster may recommend that the insurance company deny the claim.

It is important to remember that insurance adjusters are not impartial parties. They work for the insurance company and their goal is to minimize the amount of money that the company pays out on claims. Adjusters may use various tactics to achieve this, such as downplaying the severity of damages or injuries or offering a low settlement amount.

If you are filing an insurance claim, it is important to be aware of the role of the adjuster and to know your rights. You should never accept a low settlement offer without first consulting with an attorney or public adjuster.

Where to Find a Good public adjuster.

There are many places to find a good public adjuster. The best place to start is by asking for referrals from friends, family, or your insurance agent. You can also search online for public adjusters in your area.

Once you have found a few potential adjusters, be sure to check their credentials and experience to make sure they are qualified to handle your claim.


A public adjuster can be a valuable asset when filing an insurance claim, but it’s important to know what to expect before hiring one. While public adjusters are typically paid a percentage of the claim payout, they may also charge an hourly rate or flat fee. Be sure to ask about all fees upfront so there are no surprises later on.

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Author: Mahwish Habib

Mahwish is known as the lifestyle editor for ConstructionHow. She works as a professional graphic designer with a focal eye toward aesthetics and overall looks for the ConstructionHow. She manages a small internal team responsible for creating unique graphics for the articles. She also provides her services as an interior decorator, enabling her to understand the language of every threshold. Embracing diverse styles, she finds the perfect opportunity to create attractive designs.