Handling and managing legal documents is a tedious process. It requires time, effort, and a lot of mental exhaustion. Hence, many people opt for professional process serving companies to help them through legal documentation such as the secretary of state filing.
However, if you end up with an amateur process server, you could lose your case, it will cost you an arm and a leg, and you will have to go through the unnecessary hassle. This is why we have compiled a list of items you need to look for in a process server.
Firstly, it is imperative that you look for some credible and professional. Then you must verify their authenticity, and check their costs.
This article will guide you in detail on how to check the credibility of a process server along with some additional hints. So, stay tuned till the end.
Process Serving: What is it?
Process serving companies document your court papers and help you file legal documents including retrieving any documents.
The main job of a process server is to provide legal documentation to any individual who is part of the case or is the defendant. This includes sending a subpoena to someone who is hesitant in coming forward.
Since this is sensitive work, you must hire someone who is trustworthy, knows how to keep things confidential, and follows the highest standards of professionalism.
So, to help you select the right person or the company, here is a checklist you can look at. Let’s get started.
1. Locate a Professional Person
Hire Someone Trustworthy & Dependable
Locating a process server through a trusted and well-established network is the best way forward. These networks hire servers who are pre-screen and verified for their trustworthiness and credibility.
You can always rely on the network to help you in case of any trouble with your assigned process server.
2. Verify the Credentials
Check the association number and registration or licensing IDs
It is not necessary for process servers in all states to have a working license, so it is imperative that you check the ID and license numbers.
Verify the Process Server’s E&O Policy
Even though this is not a pre-requisite but if a process server has the Errors and Omissions Insurance, it will greatly benefit you as their client.
Go Through their Website
The website of any company or individual can speak volumes about their credibility and legitimacy. It can provide your insight into their services, history of clients, and details of establishment.
Look for Online Complaints & Negative Feedback
While you are online, do not forget to check out the clients’ reviews and ratings. Look for any potential complaints or negative feedback and see how the company caters to these comments.
Inquire About the Process Server’s Experience
Get in touch with your process server and ask about their experience in the field. Check their specialty or area of expertise, and find out how many clients they have successfully served.
Remember, those who claim a 100% or a guaranteed success rate are lying! No process server can assure success in every case.
Check Noteworthy Recommendations
A credible process server will have multiple letters of recommendation endorsed by good entities. This will give you a fair idea of the level of customer satisfaction they offer.
3. Check the Fees & Pricing
Pay for only those services that you are getting
The standard no-rush fee for a process server is $45-$70, however, this can vary according to your area and location. It will not cost you a lot if you know what is exactly being done.
But if you need a quick service then you will have to pay extra service charges. The cost will include the number of attempts and the predicted turnaround time.
4. Some Miscellaneous & Useful Tips
Keep Your Communication Precise & Specific
When you talk to your process server, make sure you are specific and precise about all the details especially on the method of communication and updates. This will prevent any unnecessary hassle during the process serving procedure.
Write all Negotiations & Details in Writing
Once all the details such as the fee, additional charges, number of attempts, dates, and updates have been finalized, get everything in writing from your process server. This is in fact one of the most important aspects to keep in mind.
Verify How You Will Receive Updates from Your Process Server
To ensure your convenience and ease, make sure you settle on a common communication ground with your process server. There is multiple software in the market that automatically update all the details that can be accessed by both parties.
Never Make the Mistake of Sending Your Only Copy to the Process Server
It is imperative that you keep copies of all documents with you. Get a separate file and file copy of every important document in it. Never make the mistake of sending your only copy to the company.
These tips will help you understand the steps involved in process serving and how you make the process more organized and streamlined. Stay on track and do not compromise on the communication.